How do I find out if the library has a book?

All library materials are listed in the Library Catalog. If you are not sure how to search for materials in the catalog go to the resource guide or for more in depth help, try the tutorial.

How do I use the laminator?

The laminator is found in the Copy Room located behind the Charging Desk, adjacent to the Reference Collection.

It must be turned on about 20 minutes before use to warm it up. Turn the Heat button from Off to On. After 20 minutes, ask the employee at the desk to get the laminator key. Place the key in the keyhole and turn it. Make sure the binder clip is attached to the film coming out of the back of the machine. This ensures that the plastic does not wrap around the rollers. Place the materials to be laminated on the tray. Turn the Drive button to the Run position and push the materials into the film. When all of the materials have passed the cutting row on the back of the machine, turn the Drive button back to Off. Use a pair of scissors to cut the film from the machine. Turn the Drive button back to Run to release a little more film. Turn it back to Off. Replace the binder clip. Turn the key and remove it. Turn the Heat button to Off.

Return the key to the employee at the front desk. Measure the film you used and pay the employee at the front desk 25 cents a foot.

My database password doesn't work, what should I do?

First, double check that you are typing in your User ID (the E number on the back of your ID card) and PIN (current password picked up at this year's Registration). If it still doesn't work, please contact Bob Park at x. 1518. He will need your name, your User ID, and your password. If you have the current information, he will reset your password. If you do not, you will need to come to the library with your ID card and get your new password.

How many books can I check out?

Patrons can check out up to 10 books. The library limits the number of materials that can be checked out to each user for several reasons. Firstly, we limit the number of materials to ensure that all patron's have access to materials needed for assignments and research. Secondly, we limit them to make sure that if a patron leaves the university without returning the materials we do not lose an excessive number of materials. Finally, we do make adjustments to the number of materials checked out on an individual basis. If you need additional materials, please speak to one of the full-time library employees.

Where are the videotapes?

The videotape collection is located in the Administrative section of the library. To obtain materials, please ask an employee at the Charging Desk for assistance.

Where are the CDs?

The CD collection is located at the end of the Current Periodical Collection.

Where are the ESL books?

ESL books (books with simple English for second language learners) are located across from the Circulation Desk.

Where are the children's books?

Children's books are on the main level of the library in the Robert C. Baden Children's Collection. They are located on the short shelves near the conference rooms. These books are shelved according to the Dewey Decimal system.

Can I check out magazines?

Magazines are non-circulating, they cannot leave the library. Copy machines are available to photocopy articles.

Does the library carry textbooks?

The library does not purchase or hold textbooks used in classes being taught at Concordia University.

I didn't bring my ID card, can I still check out books?

ID cards are required to check out materials! Driver's licenses and other photo ID cards will not be accepted. ID cards are also required to use a conference room, to check out reserve materials, and to use audio/visual equipment in the library.

Where are the copiers?

The copier and copier/printer are in the Copy Room behind the Circulation Desk.

When are my books due?

There are two ways to determine when checked out materials are due back in the library. Date due cards are placed in the pockets of books and within the cases of videotapes and CDs. The last date listed on the card is the date the material is due back in the library.

You can also check the status of materials online. Go to http://library.cui.edu. Click the library catalog link. Click the User Services button. Click the User Status Inquiry link. Type in your User ID (the E number on the back of the ID card) and PIN (password). Click the Display User Information button. Click the Checkouts link. The due date appears on the right side of the screen in bold.

Where is the closest drinking fountain?

There is no drinking fountain within the library. If you go down the sidewalk, through the next set of double doors and go down the stairs, there is a drinking fountain. There is also a drinking fountain in the Theatre Lobby at the other end of this building.

How do I find my BannerWeb password?

BannerWeb passwords are distributed through the Registrar's Office.

For more information, see the Student FAQs at the Registrar's site.

Where are the restrooms?

Restrooms are located on the lower level to the right of the stairs.